FAQ

LiveMatch FAQ — all your questions answered here

If you have any questions about betting, payments, bonuses, or your account, check this FAQ page. Everything is answered in clear, simple English.

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Live Sports Betting

Bet at real-time odds across cricket, football, tennis, and 30+ other sports. You can even update your bets while the match is in progress.

Instant Payment

Withdrawals via bKash, Nagad & Rocket in just 15 minutes. Deposits are processed instantly. No hidden charges.

Generous bonus offers

Welcome bonus for new members, daily cashback, and weekly reload offers. Earn points on every bet you place.

Fully Secure

Your account and funds are secured with 256-bit SSL encryption and two-factor authentication (2FA).

24/7 Bengali Support

Get help in Bangla via live chat or email for any issue. Our team is always here for you.

Accessible on all devices

Android, iOS, or desktop — access LiveMatch from any device with the same seamless experience everywhere.

Account Questions

Opening an account at LiveMatch is simple. You'll need:
  • An active Bangladeshi mobile number
  • A valid email address
  • Your full name and date of birth (must be 18+)
  • A strong password
Registration takes just 2 minutes to complete. click here Register now and claim your welcome bonus.

Forgot your password? To reset it:
  • On the login page Click "Forgot Password?"
  • Enter your registered mobile number or email
  • Enter the OTP code you receive
  • Set a new password
The whole process takes under 2 minutes. If you still run into trouble, contact support.

No. Under LiveMatch's rules, only one account is permitted per person. Attempting to open multiple accounts using the same mobile number or identity may result in all accounts being suspended and any balance forfeited.

Account verification (KYC) is in place for your security. It confirms that the account truly belongs to you. Once verification is complete:
  • Withdrawals are processed quickly
  • High-value transactions supported
  • Strengthens account security
You'll typically need to submit a photo of your National ID (NID) or passport.

To close your account, contact our support team at support@livematch.ws. Before closing, make sure your balance is at zero. To learn more about responsible gaming this page View.
Before closing your account, you can use our responsible gaming tools, such as a temporary break or limit settings.
Payments & Transactions

LiveMatch currently supports the following deposit methods:
  • bKash — most popular, instant
  • Nagad — Fast and easy
  • Rocket — Dutch-Bangla Bank Mobile Banking
  • Bank Transfer — for large amounts
To learn more about all payment methods Payment page View.

Withdrawals on LiveMatch are typically processed within 15 minutes. However, KYC verification must be completed before your first withdrawal. bKash and Nagad are the fastest options. Bank transfers may take 1–3 business days.
Withdrawal requests made between midnight and 6 AM may be processed in the morning.

  • Minimum deposit: ৳500
  • Minimum withdrawal: ৳500
  • Maximum single withdrawal: ৳5,00,000
For details on limits and charges Payment page View.

This can sometimes happen due to network issues. Wait 5–10 minutes first, then refresh the page. If the problem persists, email support@livematch.ws with your transaction ID. Most cases are resolved within 1 hour.
Bonuses & Promotions

New members at LiveMatch receive a 100% welcome bonus on their first deposit. That means a ৳1,000 deposit gets you an extra ৳1,000 in bonus — giving you ৳2,000 to start playing with.
Specific wagering requirements must be met before withdrawing a bonus. For details Promotions page View.

Wagering means you need to place a certain amount in bets using your bonus funds. For example, a 5x wagering requirement on a ৳1,000 bonus means you must place a total of ৳5,000 in bets. After that, any winnings from the bonus become withdrawable.
  • Wagering period is typically 30 days
  • Not all games count equally toward bonus wagering
  • Live Sports Betting typically counts 100%

Regular members on LiveMatch receive weekly cashback. A portion of net losses each week (typically 5–15%) is returned as a bonus, credited automatically to your account every Monday. To view current offers Promotions Page Visit

Yes. LiveMatch has a referral program. If someone registers using your referral link and makes their first deposit, you'll receive a bonus. Your referral link can be found in your account dashboard. For full terms Promotions page View.
Betting Questions

Live Betting (In-Play Betting) means placing bets in real time while a match is in progress. Odds shift with every moment of the game. With live betting on LiveMatch, you get:
  • Real-Time Score Updates
  • Changing Odds
  • Cash-out option — take your winnings before the bet settles
  • Multiple markets — scores, wickets, runs per over
To learn more about betting Betting Guide View.

Odds are a number that determines your chances of winning and your potential payout. For example: odds of 2.5 means a ৳100 bet returns ৳250 if you win (your original ৳100 + ৳150 profit).
  • Decimal Odds: Winnings = Bet × Odds
  • Example: ৳500 × 1.85 = ৳925
LiveMatch displays odds in decimal format, which is easy to understand. To learn detailed strategies Analysis page View.

Once a bet is confirmed, it generally cannot be cancelled. However, in live betting, you can use the "Cash Out" feature to take partial or full winnings before the match ends. If a match is cancelled or postponed, your stake will be refunded. For details On the Bet page View.

Yes, you can place a "parlay" or "combo bet" on LiveMatch. Add multiple matches to a single bet slip — if all of them win, the odds multiply and you walk away with a massive payout. Keep in mind, one losing match forfeits the entire bet. For a high roller betting experience High Roller page View.
Security & Privacy

Yes, LiveMatch is completely secure. We use:
  • 256-bit SSL Encryption — all data encrypted
  • Two-Factor Authentication (2FA) — extra layer of protection
  • Firewall Protection — prevents unauthorized access
  • Regular security audits — System check
Your personal information is never sold to third parties. To learn more Privacy Policy read.

To enable 2FA:
  • Log in to your account
  • Go to "Security Settings"
  • Enable "Two-Step Verification"
  • Verify your mobile number
After setup, a one-time OTP will be required each time you log in. With 2FA enabled, no one can access your account even if they know your password.

If you notice any suspicious activity:
  • Change your password immediately
  • Enable 2FA if you haven't already
  • Log out of all devices
  • Send an urgent email to support@livematch.ws
Our security team monitors around the clock — any issues will be resolved promptly.

Your information is used solely for account management, payment verification, and customer support. We do not share your data with any third parties. For full details, see our Privacy Policy you will receive.
Support & Other

Here are a few ways to reach support on LiveMatch:
  • Live Chat: Fastest option — click the chat button at the bottom of the page
  • Email: support@livematch.ws — typically responds within 1–2 hours
Support is available in Bengali and the team is online 24/7.
For urgent issues, live chat is your best option — you'll typically get a response within 3 minutes.

LiveMatch offers a huge game collection:
  • Sports Betting: 30+ sports including cricket, football, tennis, and badminton
  • Live Casino: Baccarat, Roulette, Blackjack, Poker
  • Slot Games: Hundreds of popular slots
  • Virtual Sports: Available 24/7
To browse the latest games New Games page Visit

LiveMatch is committed to responsible gaming. Available features include:
  • Option to set daily/weekly deposit limits
  • Temporary break (self-exclusion) option
  • Option to view your gaming time and spending history
  • Link to professional support
For more details Responsible Gaming page View.
Remember — betting is for entertainment. Never bet beyond your means. If you feel it's becoming a problem, reach out to our support team.

LiveMatch's mobile-optimized website works directly in your browser — no separate app download needed. Open livematch.ws in your phone's browser and use the "Add to Home Screen" option. You'll get an experience just like a native app.

All LiveMatch Terms & Conditions On this page details are available. We recommend reading through them before registering. If you have any specific questions, feel free to ask our support team.
18+
This site is for adults aged 18 and above only. Please gamble responsibly.
Responsible Gaming →
We're always here for you

If you can't find your answer in the FAQ, speak directly with our support team. Assistance is available in Bengali, 24 hours a day.

Live Chat

The fastest way to get help. Click the chat icon at the bottom of the page. We typically respond within 3 minutes.

Email Support

For complex issues, write to support@livematch.ws with full details. You can expect a reply within 1–2 hours.

Help page

For detailed information on our terms, conditions, and privacy policy, please visit the dedicated pages on our site.

Get started now — don't miss out on your bonus

Sign up at LiveMatch and claim a 100% welcome bonus on your first deposit. Live betting, casino, and much more await.

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